Privacy Policy

Kreamundo Foundation (hereinafter referred to as Kreamundo) handles personal data with care and acts within the limits of the General Data Protection Regulation (GDPR).

Kreamundo processes personal data and uses cookies for its websites. In this Privacy Statement, we provide information about the purposes for which personal data are processed, how you can exercise your privacy rights and other information that could be important to you. The cookie statement gives information about our use of cookies.

We will only process your personal data as set out in our privacy policy or otherwise notified to or agreed by you or as we are otherwise permitted to do in accordance with data protection laws, or are required to do by law.

Who is responsible for your personal data?

Kreamundo is the party responsible for processing your data within the meaning of the General Data Protection Regulation.

What is your personal data and what do we mean by process?

When we refer to personal data, we mean any information which relates to an identified or identifiable individual. Where we refer to process or processing, we mean anything which we may do with your personal data including collecting, storing, using, disclosing to third parties and erasing it.

What personal data will we collect from you and why?

We may collect personal data from and about you when you use our services, or if you are in touch with us in any way, whether this is directly or indirectly. You may, for example, register to receive our newsletter, make a donation, or express an interest in our activities.

Examples of personal data which we might collect include (but are not limited to):

names
contact details (such as telephone number, postal and e-mail addresses)
notes about our interactions with you, and/or correspondence with you
some payment method details (if you make a donation to us)
your feedback on our service, including from third parties.

Who may we provide your personal data to?

Where you make a donation, appropriate personal data will be passed on to our suppliers (such as payment processors, banks and/or credit card companies) who need this information so that we can process your donation. It may also be passed to public bodies where appropriate/necessary.

We may also make personal data available to other organisations who provide services on our behalf, in order to fulfil your enquiry.

We only provide third parties with the personal data they require in order to deliver their services. Other than in relation to government/public authorities (over whom we have no control), we will take appropriate steps which are intended to ensure that anyone to whom we pass your personal data for any reason agrees to keep it secure, only uses it for the purposes of providing their services and does not collect any personal data from you in the course of performing their services.

How do we protect your personal data?

We take appropriate technical and organisational measures to protect against unauthorised or unlawful processing of personal data, and against accidental loss or destruction of, or damage to, personal data, which is appropriate to the harm that might result from the unauthorised or unlawful processing or accidental loss, destruction or damage and the nature of the data to be protected, having regard to the state of technological development and the cost of implementing any measures.

Can we use your personal data to send you information about our activities or services in the future?

We will only retain and use your personal data for communications purposes where you have specifically consented to our doing so.

Can you withdraw your consent to our processing your personal data?

Yes, you can withdraw your consent to receiving marketing material or other communications from us, at any time by e-mailing us at admin@kreamundo.org.

How can you find out what information we are holding about you?

You are entitled to ask us by e-mail what personal data of yours is being held or processed, for what purpose and to whom it may be or has been disclosed. No fee will be charged for responding to this request unless it is obviously unfounded or excessive or we have previously provided the same information.

How long can we retain and process your personal data?

We will not process your personal data in a form which enables you to be personally identified for any longer than is necessary in order to fulfil the purpose for which it was originally collected or for any other legitimate business or charitable purpose.

Where your personal data has been provided for the purpose of making a donation, we are entitled to retain this data for a period of at 6 years (for example, to comply with regulatory or reporting obligations). In certain limited circumstances, we may be able to retain it for a longer period.

If you have consented to receiving marketing communications from us, we may continue to use your personal data for this purpose until you withdraw your consent or otherwise for as long as we reasonably consider your consent remains valid and effective.

Can you ask us to delete your personal data?

Yes, you can ask us to erase your personal data in certain circumstances, for example where you have withdrawn your consent to further marketing material where the data in question has only been processed for this purpose. However, this is not always the case. Please see the previous question for further information on the period of time we may retain personal data.

Can this privacy policy be changed?

Yes, from time to time we may need to make changes to this privacy policy. These may be required as a result of changes in data protection laws or in the guidance issued by regulators or where we make changes to our procedures.

Does your website use cookies?

Yes, as is the common practice, our website uses cookies. A ‘cookie’ is a small data file which our website server stores on your computer in order to collect information about your visit and to remember you when you visit again at a later date. The main purpose of a cookie is to identify users and to personalise their visit by customising web pages for their use. We may also use third parties who will collect data which is not personally identifiable to analyse site visits and carry out other similar activities. In the course of doing so, they may place their own cookies on your computer so that they can collect information about your visit. You may if you wish disable or delete such cookies through your internet browser. However, doing so may mean you will be unable to access our website or parts of it, your experience of our website may be adversely affected and/or you may not receive information which is relevant to your personal interests.

If you’ve used our website we may use advertising on other websites and on social media sites and apps, to remind you about the services we provide based on your browsing.

Third-party privacy policies via redirection

The Kreamundo website contains links to other websites that are not controlled by Kreamundo. If you follow these links, Kreamundo cannot accept any responsibility for the way in which these parties handle personal data.

Questions

If you have any specific questions or comments concerning our privacy statement in response to this information, then please feel free to contact us. For this, please use the contact form or send an e-mail to admin@kreamundo.org. We will investigate and respond to you as soon as we reasonably can.

Last updated on 10 July 2024.